Temple University Begins 2010 Alumni Directory
In August 2009, Temple alumni began receiving notices via mail and e-mail about a new, yearlong project: the 2010 Alumni Directory. All alumni are being asked to verify their basic directory information with Temple’s partner in the project, data company Publishing Concepts (PCI). The verification process serves two major functions: It is an opportunity for alumni to confirm or update their data on file with Temple, and it results in an accurate alumni directory, the first since 2005.
Frequently Asked Questions
Why does Temple produce an alumni directory every five years?
∙ Information changes quickly! Mailing addresses, e-mail addresses, children... the directory project is a way to help Temple ensure that your information is 100 percent up to date.
∙ The 2010 Alumni Directory will be a permanent record for Temple, indicating who attended the university and where alumni are in the world as of 2010.
∙ It will help you and your Temple friends stay connected to each other and to the university.
What should I do?
If you have received an e-mail or postcard with a telephone number, call the toll-free number and a representative will walk you through the short verification process. If you have received an e-mail with a personalized URL, you may go to the online site to check your information. It will take approximately 5 to 10 minutes to verify your directory information.
What is Publishing Concepts?
Publishing Concepts, or PCI, is the company Temple is working with to produce its 2010 alumni directory. Located in Dallas, Texas, PCI creates and publishes alumni directories for educational institutions. PCI offers the staffing and expertise to reach Temple’s more than 265,000 living alumni and produce an accurate, timely directory.
What information will I be asked to provide?
You will be asked to verify your contact information, marital status, occupation, non-Temple degrees and other basic data. You also will be asked if you want to purchase the 2010 directory.
What if I don’t respond?
An early response saves time, paper and postage, as you will be removed from the directory project contact list once your data is verified. If you do not verify your information, you will be listed in the directory based on Temple's existing records. (You can opt out of the directory by calling the PCI customer service help desk at 800-982-1590.)
How does Temple use my information?
Temple adheres to strict privacy policies and does not sell alumni data of any kind. Up-to-date information from alumni helps Temple to plan and provide the career services, programs, events and benefits that its graduates want and need. It also ensures the accuracy of the Alumni Directory.
What is included in the directory?
The directory will be organized into four major sections: alphabetical, class year, geographical, and career networking. The alphabetical listing will include name, degrees, and business and home contact information.
Can I choose what information is published or opt not to be included in the 2010 Alumni Directory?
Absolutely. When you speak with a PCI data representative, you will have an opportunity to indicate what information you prefer not be included in the publication. Before the directory is printed, you also can call the PCI customer service desk at 800-982-1590 or Temple University at 215-926-2562 to change your preferences.
How much does the directory cost?
A print or CD-ROM version of the directory is $89.95 plus $9.95 shipping and handling. The print directory together with the CD-ROM is $129.95 plus $15.95. (This package comes with a complimentary companion airline voucher. It is essentially a “buy-one-get-one-free” airline ticket.) Only Temple alumni may purchase the directory.
When will I receive my directory?
The total duration of the directory project is about 12 months; the directories will be distributed in fall of 2010.
I ordered a directory/package over the phone and would like to cancel my order. How do I do this?
Call the PCI customer service help desk at 800-982-1590, and they will cancel your order.
If ordered a package containing the Companion Airline Voucher, when will I receive the e-mail with my voucher number?
Vouchers are distributed within 4 to 6 weeks of receipt of payment. If this time has elapsed and you have not received your voucher, please call the PCI customer service desk at 800-982-1590 to request that your voucher be sent.
Someone at PCI called me a few months ago about the alumni directory. I didn’t place an order at the time, but I would like to now. Can I still do that?
If the directory has not yet been printed, you can still reserve a copy at the regular price. If the directory has already been printed, you can purchase a directory for $106.90 (while supplies last.) Call the PCI customer service desk at 800-982-1590 to make your order.
Whom at Temple should I contact with other questions or concerns?
Call Betsy Winter Hall, director of Temple University Alumni & Development Communications, at 215-926-2562.